Skip to main content

When presenting, if you don’t know the answer, just say so…

Yesterday I attended the LinkedIn event in Toronto for Marketers and Recruiters. It was a great event that was well attended. The key note by Sean Moffitt was excellent and following that the crowd was broken up into groups depending on which track you were there for.

The tracks for the most part were very well done. They were put on by LinkedIn employees and some included panels of customers. The presentation expertise really varied amongst the LinkedIn employees; some did a great job and others, well you could tell they don’t present a lot.

The biggest issue I had though was with one presenter who didn’t know the correct answers to questions that were asked of him; however he decided to answer anyway. This was a big problem in my opinion as it really misled the attendees. When I tried to correct him on one of his mistakes; he stated I was wrong. As a LinkedIn employee he should have known the number maximum number of Connections you are able have – he stated 5,000 (Facebook), the right answer is 30,000. He also should have known that there is a limit of 3,000 invitations that you can send out, again he stated 5,000. And to top it off he wrongly stated that you are only able to have one twitter feed on your profile…wrong again (as you can see from my profile below):

Look 2 Twitter feeds!

My point here is, never answer a question if you are not sure you’re correct. It is much better to say “You know I am not sure about that, but I will find out for you”.
That’s my tip of the day for you. There is no harm in not knowing the answer to a question, but there is harm answering one wrongly.



  1. Fantastic article Travis. I couldn't agree more. I have seen this on many occasions not only from young representatives but also reps who have been in business for many years (usually the ones struggling for success). The most successful reps / presenters always are honest and gain respect from their audience by acknowledging that they do not know the answer and will answer only when they are confident and 100% sure they are correct!


  2. Thanks Doug. Yes there is no way that you gain the respect of your audience if you are not truthful. This is something that I learned long ago.


Post a Comment

Popular posts from this blog

3 Words - 2020

Here they are, my 3 words for 2020. Funny thing I can't find my 3 words from 2019, I know I had them just didn't blog them. Shouldn't have tossed out that post-it note. Oh well on with the present. 2020 3 Words: Resilience -  Resilience is defined as "   the capacity to recover quickly from difficulties; toughness." If  the craziness of 2019 taught me anything it's that I have to be more resilient.  Having endured multiple career setbacks in 2019 it would be easy to just give up, but what fun would that be. 2020 is my year so I'm going to be tough and manage to overcome the difficulties that life throws at me. Plan - I need to make a better effort of creating concrete plans and sticking to them. If the plan doesn't work scrap it and come up with a new one...but plan. For too long I have just shown up and left things to "fate" (more on that for a later post). Stillness - Create more time for meditation, reflection

My 3 words for 2015

Well it's January 9th and I am finally getting around to writing about my 3 words for 2015. I love this exercise and have done it for a few years years now. If you're not familiar with the 3 words concept, it was started by Chris Brogan in 2006, you choose 3 words to help you shape the coming year.  So since I'm already 9 days late writing this I'm sure you're thinking procrastinate is one of my 3 words...nope that one is too easy and hey I don't procrastinate, too much. Here they are, in no particular order: 1) Gratitude: I chose this word because I need to be more grateful for the wonderful people that I have in my life. I find that at times, especially when I'm a little down, I forget just how lucky I am. So in 2015 I am going to focus on being more grateful and showing more gratitude to the people I love. 2) Present: As in live in the present moment, not the past or the future, live for the now. I have wasted so much of my life worrying

3 Words - 2016

It's time to write about my 3 words of 2016. This is always a fun way to start the year and it works better than setting a resolution that you won't follow through on.   Chris Brogan started the 3 words deal back in 2006 . It's easy and it works this way: you choose 3 words to help you shape the coming year. See really easy To review 2015, my words were:  Gratitude Present Health For the most part I did pretty well with these. At times all three of these were a challenge, but that makes this exercise so worthwhile.  And just because I'm moving to three new words by no means am I going to stop focusing on last year's words. Here are my 2016 3 Words , in no particular order: 1) Begin: Get started! Man I come up with lots and lots of ideas, concepts etc, but I never really ever actually do anything about it. This year I am going to BEGIN. I will jump into a few of these ideas and just go and see where it takes me. 2) Question: I'm going